Job Description

Start building your future at Kenai Peninsula College’s Kenai River Campus, where student employees gain valuable work experience while being part of a welcoming and supportive campus community.

Kenai Peninsula College is looking for excellent student workers in the Academic Advising Department. Advising Desk Peer will greet new students, answer phones, answer general questions about advising at KRC and make appointments for the Academic Advisors. This position acts as the main contact for general public accessing advising information and advising appointments. Must be reliable, punctual and maintain professional demeanor. Possible other duties assigned depending on skill level.

The Advising Desk Peer should demonstrate strong customer service and communication skills, including the ability to greet and assist students, answer phones, take messages, and schedule appointments. The position requires the ability to make limited independent decisions and assess student needs related to advising, financial aid, appeals, and advisor scheduling. The Advising Desk Peer must maintain a secure database and routinely handle sensitive and confidential student information. Knowledge of University policies and procedures is necessary to effectively direct students to appropriate campus resources and services. The position also assists students with accessing and utilizing UA Online, Blackboard, Degree Works, Webmail, the KPC website, Registration, and Schedule Planner. When appropriate, the Advising Desk Peer provides limited peer-to-peer advising to help manage student volume when an advisor is not strictly required, using individual judgment and following established department policies and guidelines.

Minimum Qualifications:

Enrollment Requirements:
• During the academic year, undergraduate students must be taking at least 6 credits, graduate students must be taking at least 5 credit hours, international graduate students must be taking at least 9 credit hours, and international undergraduate students must be enrolled in at least 12 credits.

GPA Requirements:
• Students must have and maintain at least a 2.0 GPA to be employed as a student employee.

Work Schedule Restrictions:
• While classes are in session, students may work up to 20 hours per week.

FERPA training on an annual basis.

Extensive training and knowledge regarding campus procedures and having demonstrated knowledge regarding knowledge of other departments within the campus is preferred.

Previous training and experience is preferred and strongly favored.

Position Details:

This recruitment is open to undergraduate students only.

This position is located at the Kenai Peninsula College (KPC) in Soldotna, Alaska. This is a part-time student assistant 1 position, starting at $11.64/hour.

Special Instructions:  Please attach a resume, cover letter, and the names & contact information (email address and phone number) for three professional references with your application.

This is a pooled position, which means that the position remains open over the entire academic year.

☎If you have any questions regarding this position, please contact Whitney Cavazos, KPC HR Coordinator, at wlcavazos@alaska.edu or 907-262-0318.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada@alaska.edu .

The  University of Alaska () is an Equal Opportunity/Equal Access Employer and Educational Institution.  The University is committed to a  policy of non-discrimination () against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.

* Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus.  The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.  

Access to the reports is available at:

UAA : (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online:  . Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or  police@uaa.alaska.edu / 907-786-1214 or  uaa_deanofstudents@alaska.edu . 

UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online:  . Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or  uaf-orca@alaska.edu .

UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online:  . Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing  uas.clery@alaska.edu .

Job Tags

Part time, Work experience placement, Work at office, Immediate start

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